Home - Lorrie Hurst

Tech-savvy eCommerce and warehouse management professional with over 10 years of extensive experience in inventory management, process improvement, and regulatory compliance.

Adept at leveraging technology to streamline operations, reduce costs, and enhance overall efficiency. Proficient in a variety of software and systems, including macOS, Windows, SAP, and HTML, with a proven track record of successfully managing inventory across multiple platforms and optimizing product listings to boost sales.

Committed to ensuring adherence to industry regulations and standards while implementing innovative solutions to drive operational excellence and achieve organizational goals.

Lorrie Hurst

eCommerce Manager

Professional HighlightsKEY SUCCESSES

ECOMMERCE OPTIMIZATION

Successfully managed inventory and optimized product listings across multiple sales channels at a Data Storage Solutions Provider, significantly increasing sales, enhancing operational efficiency, and ensuring high product quality. Improved online visibility and sales performance through strategic listing optimizations and precise inventory control.

DEVELOPMENT

Developed and implemented a comprehensive training system using Google Drive at a Medical Dispensary, standardizing staff education and improving operational efficiency. Created detailed training modules, promoting continuous professional development and consistent knowledge across the team. This initiative streamlined onboarding, enhanced performance, and ensured compliance with industry standards.

PROCESS IMPROVEMENT

Revamped the data transfer process at a Global Technology Leader, achieving a 50% reduction in turnaround time. Implemented process improvements that streamlined workflows, increased team efficiency, and enhanced overall customer satisfaction. This overhaul not only accelerated service delivery but also contributed to more effective problem resolution and higher client retention.

REGULATORY COMPLIANCE

Ensured strict adherence to state regulations for medical cannabis at a Medical Dispensary, while upholding compliance with federal and state laws for pharmaceuticals at a Pharmaceutical Wholesaler. Implemented robust compliance measures and conducted regular audits to maintain regulatory standards. These efforts mitigated risk, ensured legal adherence, and supported operational integrity across both environments.

QUALITY CONTROL

Created and executed the Non-Conform process at a Pharmaceutical Wholesaler, ensuring rigorous product quality and regulatory compliance. Maintained an average resolution time of 5 days or less for discrepancy issues, effectively addressing quality concerns and minimizing operational disruptions. This process improvement upheld high standards and enhanced overall efficiency.

TEAM LEADERSHIP

Supervised and trained new employees at various companies, including a Pharmaceutical Wholesaler and a Global Technology Leader. Fostered a culture of continuous improvement and operational excellence by developing and implementing comprehensive training programs. Enhanced team skills, promoted professional growth, and ensured the adoption of best practices, significantly contributing to organizational success and efficiency.

My ResumeSkills and Experience

Skill

Professional

Inventory Management

90%

Technical Proficiency

90%

Training and Development

80%

Problem Solving

80%

Process Improvement

80%

Customer Service

80%

Communication Skill

80%

Management

70%

Skills

Software

macOS

90%

iOS

90%

SAP

80%

S2K

80%

Windows

70%

Google Drive

70%

Microsoft Office

60%

HTML

60%

Metrc

50%

LeafLogix

50%

Experience

2021 - Present

Data Storage Solutions Provider

eCommerce Manager

Managed the comprehensive oversight of inventory across diverse platforms, ensuring optimal levels of stock availability and accuracy. Skillfully crafted, maintained, and refined listings on multiple sales channels, maximizing visibility and sales performance. Implemented strategic optimizations to enhance product presentation and customer engagement across various digital platforms, driving increased conversion rates and revenue growth.

2020 – 2021

Medical Dispensary

Assistant Manager

Implemented and managed a centralized training system utilizing Google Drive, effectively enhancing staff education and operational efficiency. Facilitated updates to online store products and provided comprehensive education to patients regarding the therapeutic benefits of medicinal cannabis. Maintained rigorous adherence to state regulations, meticulously managing product receipts and inventory through Metrc. Responded promptly to challenges, swiftly resolving issues to uphold seamless operations and patient satisfaction.

2017 – 2020

Pharmaceutical Wholesaler

Warehouse Compliance Specialist

Continued to enhance the Non-Conform process, ensuring adherence to stringent product quality standards. Played a pivotal role in developing and refining standard operating procedures (SOPs) and conducting thorough training sessions for new employees. Expertly managed the logistics of damaged, expired, and recalled product returns, ensuring seamless compliance with regulatory requirements and company policies.

2014 – 2017