Résumé
Experience
June 2021 - Current
IT Hardware & Storage Solutions CompanyeCommerce Manager
- Manage inventory across multiple sales channels, achieving 100% accuracy and ensuring consistent product availability.
- Optimize product listings, driving a 200% sales increase and enhancing customer engagement.
- Lead initiatives to improve product presentation, creating and editing visuals to elevate online showcases and strengthen brand perception.
- Apply data-driven strategies to drive measurable revenue growth, maximize conversions, and maintain rigorous quality standards.
June 2020 - June 2021
Licensed Medical DispensaryAssistant Manager
- Developed a cloud-based training system using Google Drive, reducing onboarding time by 15% and standardizing staff education.
- Enhanced product visibility and customer satisfaction by optimizing listings and retail sales, driving increased engagement and revenue.
- Ensured regulatory compliance by managing inventory in Metrc and performing regular audits.
- Streamlined the patient consultation process through Google Drive integration, improving satisfaction scores by 25% and fostering trust.
August 2014 - June 2020
Pharmaceutical Distribution CompanyWarehouse Compliance Specialist
- Streamlined the Non-Conform process, reducing discrepancy resolution time by 64%, minimizing delays, and lowering operational costs.
- Trained and led teams of up to 15 employees, achieving 100% compliance with SOPs and regulatory standards.
- Managed logistics for damaged, expired, and recalled products, ensuring compliance and maintaining operational efficiency.
- Implemented standardized procedures, enhancing team performance and ensuring consistent quality.
Technical Proficiencies
macOS
95%
iOS
95%
Google Drive
95%
eBay
95%
ChatGPT
85%
WordPress
75%
SAP
70%
Windows
70%
Microsoft Office
70%
HTML
65%
Shopify
65%
Core Competencies
- Process Improvement
- Inventory Management
- Compliance
- Team Leadership
- Training & Development
- Communication
- Problem-Solving
- Customer Service
- Operational Efficiency
- Cross-Functional Collaboration
- Workflow Automation
- AI-Assisted Content Tools