Résumé

Experience

June 2021 - Current
IT Hardware & Storage Solutions Company

eCommerce Manager

  • Manage inventory across multiple sales channels, achieving 100% accuracy and ensuring consistent product availability.
  • Optimize product listings, driving a 200% sales increase and enhancing customer engagement.
  • Lead initiatives to improve product presentation, creating and editing visuals to elevate online showcases and strengthen brand perception.
  • Apply data-driven strategies to drive measurable revenue growth, maximize conversions, and maintain rigorous quality standards.

June 2020 - June 2021
Licensed Medical Dispensary

Assistant Manager

  • Developed a cloud-based training system using Google Drive, reducing onboarding time by 15% and standardizing staff education.
  • Enhanced product visibility and customer satisfaction by optimizing listings and retail sales, driving increased engagement and revenue.
  • Ensured regulatory compliance by managing inventory in Metrc and performing regular audits.
  • Streamlined the patient consultation process through Google Drive integration, improving satisfaction scores by 25% and fostering trust.

August 2014 - June 2020
Pharmaceutical Distribution Company

Warehouse Compliance Specialist

  • Streamlined the Non-Conform process, reducing discrepancy resolution time by 64%, minimizing delays, and lowering operational costs.
  • Trained and led teams of up to 15 employees, achieving 100% compliance with SOPs and regulatory standards.
  • Managed logistics for damaged, expired, and recalled products, ensuring compliance and maintaining operational efficiency.
  • Implemented standardized procedures, enhancing team performance and ensuring consistent quality.

Technical Proficiencies

macOS

95%

iOS

95%

Google Drive

95%

eBay

95%

ChatGPT

85%

WordPress

75%

SAP

70%

Windows

70%

Microsoft Office

70%

HTML

65%

Shopify

65%

Core Competencies

  • Process Improvement
  • Inventory Management
  • Compliance
  • Team Leadership
  • Training & Development
  • Communication
  • Problem-Solving
  • Customer Service
  • Operational Efficiency
  • Cross-Functional Collaboration
  • Workflow Automation
  • AI-Assisted Content Tools